TechnoServe advisors will advise 40 businesses till 31st July 2013 and provide them on-ground
advisory support. In order to better understand about the consulting phase, please take a look at the visual diagram below illustrating the support system available to each entrepreneur who will receive the consulting support. In the subsequent part, roles and brief background of each participant will be explained.
Consulting

I. TNS Consultants: Four TNS consultants will be supporting the 40 businesses [44 entrepreneurs]. The consultants will be working closely with each business and will be the entrepreneur’s primary source of contact. The consultants will help develop and execute the action plans of each entrepreneur while limiting their involvement with the technical side of the business. The nature of work will involve following actions:
- Goals Orientation, Activity wise Time-Chart
- Brainstorming idea with entrepreneur to ensure higher accuracy in decision making
- Understand and streamline avenues where TechnoServe can add value, and where the TechnoServe mentor network can help
- Provide process implementation guidelines for new ideas
- Structure the entrepreneur’s financial projections, help prepare a robust business plan if needed
- Conduct market sizing or guide market research if required
- Workflow management, ensure progress with action plan
- Industry benchmarking wherever applicable
The consultants plan to be on the field interacting with the entrepreneurs three out of four weeks in a month (~75%). For one week they will be back in Head Office, and will present their plans and challenges to the internal TNS support team to get their feedback and support in solving any challenges that they might face.
In addition, the consultants will look for opportunities to encourage cohort learning, so mini entrepreneurial cluster can be formed that support each other.
The TNS consultants come from institutions such as IIM-Ahmedabad, INSEAD, IIT, St. Stephens and have worked at firms such as Goldman Sachs, KPMG, Amarchand Mangaldas etc.
II. External support: We have set-up a two-tier system for external support
- Tier 1, senior industry executives as Mentors – The nature of the proposed mentoring support will involve providing advice on key business decisions, access to relevant networks, fund-raising insights, strategic oversight and nurturing. The mentors will meet-up with the TNS consultant and entrepreneurs once a month. Mentors: MukulGulati (MD, Zephyr Peacock), Gautam Bakshi (Financial Advisor and Director, Avigo Capital)
- Tier II, Mr. Luis Miranda as Program Leader- Luis will meet up with the consultantson monthly basis to discuss the mentoring process and how it can be improved. Luis is a former chief executive of IDFC Private Equity.
III. Technical Support: The lawyers and accountants will helps answer queries that the businesses might have regarding setting-up of their business, licenses, subsidies, import/export, tax etc.
IV. TNS Internal Support: During the week when the consultants are back in the TNS office, the consultants will present each entrepreneur’s business, challenges and action plan to the TNS support team. The team will discuss key issues to further refine the strategy and get access to additional networks.
V. Informal Support: In addition to the support provided by the Entrepreneurship coordinators (Tenzin Wangyal and Tenzin Gonpo), we have reached out to different Tibetan professional networks, TCC, settlements officers, Tibetan business owners, external agencies supporting entrepreneurship etc. to leverage their expertise whenever appropriate.
Implementation Consultant Team
SHAUNAK KOTHARI
Shaunak has more than five years of business development experience in USA, Kenya and India. Shaunak started his professional career as a social-entrepreneur in Kenya at the age of 17 and has continued to take leadership roles in start-ups ever since. During his time at Whirlpool Corporation, Shaunak worked in various general management roles, such as category management, business turnaround and new business development as a part of their leadership development program. After Whirlpool, Shaunak interned at The Planning Commission of India before founding a real-estate development firm in India. He holds an M.B.A. from INSEAD, France, and a Bachelor’s degree in Biomedical Engineering (with Distinction) from Purdue University.
KANIKA MAYAR
Kanika has close to three years of experience across investment banking and consulting. During the last two years, Kanika was working with Goldman Sachs’s Investment Banking division in the Global Natural Resources team in London. Within Natural Resources, she has worked on projects ranging from financial and strategic advisory such as advising clients on mergers and acquisitions, buy-side or sell-side opportunities, portfolio restructuring, investor perception of the company, market performance to live transaction execution for clients in the metals and mining, oil field services and energy sectors in the EMEA region. She also has experience with Ernst & Young’s Risk Advisory Services team, where she largely focused on revenue assurance projects in the telecom sector. Kanika holds an M.B.A. from IIM Ahmedabad, and a Bachelor of Arts degree in Economics from Lady Shri Ram College, Delhi University.
SAMBUDDHA BHATTACHARYA
Sambuddha has over five years of work experience in management and startup consulting in India. Prior to TechnoServe, Sambuddha spent 2 years a Consultant in the Corporate Strategy team of Amarchand Mangaldas, India’s largest law firm. He advised the firm’s management and partnership to improve top-line, increase profitability, and establish a first-of-a-kind international arbitration center. Sambuddha also spent 3 years of operational consulting at KPMG Advisory where he advised leading Indian MNCs across diverse industries (FMCG, Metals, Textile, Retail) specializing in supply chain optimization, inventory management, business process re-engineering and process reviews.
Sambuddha incubated HomeSafe, a startup which provides chauffeur on hire services in Delhi NCR and reduces road accidents. He serves on their Board and advises them on investor relations, growth and expansion strategy. He also served as a pro-bono financial consultant to National Institute of Public Finance & Policy (Govt. of India) and is an upcoming entrepreneur himself. Sambuddha pursued his undergraduate degree in Economics and History from St. Stephen’s College.
ABHISHEK KU. GUPTA
Abhishek has over five years of experience as a management consultant. As Project Manager at i3 Consulting- a Middle East focused boutique business consulting firm, his responsibilities included independently leading the engagement, managing client relationship, mentoring 3-4 analysts for project execution and managing projects end to end. Abhishek has worked across projects spanning strategy development and implementation advisory, business planning, financial modeling, due diligence, consumer insights, fund raising pitch books, organization restructuring, process re-engineering, risk management and KPI development strategy. Abhishek has exposure across multiple industries (Financial Services, Retail, Real Estate, Fast food chain and private equity) and geographies (US, Middle East). Abhishek started his career as an Analyst in Grail research – a subsidiary of Monitor Consulting Group in India where he specialized in market analysis and opportunity assessment. He holds a Bachelor’s degree from IIT Bombay in Mechanical Engineering and has cleared CFA level I exam from CFA institute USA.
INDUSTRY MENTORS
LUIS MIRANDA
Luis received an MBA from the University of Chicago (where he won the Dean Award for Distinction and was actively involved in creating the only mandatory course at the business school) and an M.Com from the University of Mumbai. He is a member of the Institute of Chartered Accountants of India (ICAI) and was a rank-holder at the ICAI examinations and at the M.Com Part I Mr. Luis Miranda was the Chairman and CEO at IDFC Private Equity. He has an extensive experience in dealing with early stage companies and private equity investing. In 2002 he set up IDFC Private Equity which manages two funds focused on infrastructure in India with commitments of USD 630 million. He served as a Partner at Chrys Capital. Prior to that, he served 11 years in sales and trading. He also served at HSBC Markets, Citibank, KPMG and Price Waterhouse. He serves as Chairman of the Asia Cabinet of the Global Advisory Board of the Graduate School of Business, University of Chicago. He serves as Chairman of the Board of Advisors at Centre for Civil Society. He served as Co-Chairman of Indian Private Equity and Venture Capital Association.
He serves as a Director of Chalet Hotels Ltd., GMR Vemagiri Power Generation Limited and GMR Power Corporation Private Limited. Mr. Miranda serves as a Director and Member of Advisory Board of the Emerging Markets Private Equity Association (EMPEA) and is on the Board of Governors of the Centre for Fuel Studies and Research. He served as a Founding Member of HDFC Bank Ltd. He served as a Director of Chrys Capital and Chrys Capital II, III, IV and V, L.P. He served as a Director of Gujarat State Petronet Limited from December 2, 2005 to July 25, 2008. He served as a Director of GMR Infrastructure Ltd. since April 14, 2006 and Sical Logistics Ltd. since April 24, 2007. He served as a Director of Parrys Sugar Industries Ltd. from April 2006 to August 2006 and Gujarat Pipavav Port Limited from October 11, 2005 to October 29, 2010. He served as a Director of GMR Energy Limited and L&T Infrastructure Development Projects Limited. 16
He serves as a Director of Chalet Hotels Ltd., GMR Vemagiri Power Generation Limited and GMR Power Corporation Private Limited. Mr. Miranda serves as a Director and Member of Advisory Board of the Emerging Markets Private Equity Association (EMPEA) and is on the Board of Governors of the Centre for Fuel Studies and Research. He served as a Founding Member of HDFC Bank Ltd. He served as a Director of Chrys Capital and Chrys Capital II, III, IV and V, L.P. He served as a Director of Gujarat State Petronet Limited from December 2, 2005 to July 25, 2008. He served as a Director of GMR Infrastructure Ltd. since April 14, 2006 and Sical Logistics Ltd. since April 24, 2007. He served as a Director of Parrys Sugar Industries Ltd. from April 2006 to August 2006 and Gujarat Pipavav Port Limited from October 11, 2005 to October 29, 2010. He served as a Director of GMR Energy Limited and L&T Infrastructure Development Projects Limited. 16
MUKUL GULATI
MukulGulati is the Managing Director for Zephyr Peacock India Management. Mukul performs deal origination, evaluation, structuring and portfolio monitoring activities for Zephyr’s India Private Equity Funds and is responsible for overall leadership of Zephyr’s Bangalore office. Mukul serves on the Boards of Miles Software, WLC India, Metro Wireless, Trimax IT Infrastructure and Services Ltd and Aizant Research. Mukul has more than 15 years of experience in the investment business including private equity, investment research and general management. He has extensive experience in corporate M&A and due diligence activities. Previously, he worked at Multex and Reuters, where he was in senior leadership roles and co-founded an equity research product now widely used by institutional investors. Mukul received an MBA with honors from Columbia University Graduate School of Business. He is a cum laude graduate of the University of Maryland, where he was a Dean’s Scholar at the Department of Economics.
GAUTAM BAKSHI
Gautam Bakhshi is the Financial Advisor & Director at Avigo Capital. Prior to this appointment, Gautam worked with PE firm Sabre Capital in a similar position where he was responsible for financial and legal diligence, and investor relations, besides working closely with portfolio companies to strengthen their governance and reporting standards. Gautam has extensive experience in taxation, financial management and corporate governance in a career spanning 27 years. He had been in operating roles with Tata Teleservices, Voltas and Indian Hotels – all of them Tata group companies. Besides private equity, he has exposure to several business sectors including telecom, turnkey engineering projects and hospitality. He had started his career with Price Waterhouse and then worked for Ernst & Young before joining the Tata group. Gautam is a chartered accountant and an Economics major from St. Stephen’s College, Delhi University.
We have attempted to clarify any doubts you may have about Empowering Tibetan Businesses program. FAQs are categorized as follows:

His Holiness – The Dalai Lama
in the Book of Love and Compassion


